Contact Carry‑On Checker
We’re here to help with questions, corrections, media requests and partnership ideas.
When to reach out
We welcome messages from readers and airlines alike. Common reasons to contact us include:
- Questions about fit: Unsure if your bag meets an airline’s published rules? Ask us for clarification or pointers to official sources.
- Corrections: If you notice an outdated limit or a typo on the site, please let us know so we can update it promptly.
- Feedback & tips: Share your recent boarding experiences, packing hacks, or suggestions for new guides and features.
- Media & data requests: Journalists looking for commentary on carry‑on trends or researchers seeking aggregated data can inquire here.
- Partnerships: We’re open to collaborations that align with our mission, such as travel gear reviews or educational content. All partnerships are clearly labeled.
How to contact us
You can reach our team via email. We monitor this inbox regularly and strive to respond within 1–2 business days.
customerservice@carryonchecker.net
Please include your airline, route and bag dimensions if you’re asking about a specific policy. Links to the airline’s policy page and any photos of sizers or boarding passes are also helpful.
Our commitment to you
Your time is valuable. We aim to respond to every message promptly and with care. When we receive corrections, we verify them against official sources and update our pages as quickly as possible. When you ask for clarification or advice, we provide plain‑language guidance and point you to the relevant sections of our site or the airline’s own documentation.
We do not provide bespoke legal advice; our responses are informational and based on public policies and real‑world experiences. If you have an urgent issue during travel (e.g., a dispute at the gate), please work directly with the airline’s staff.
Privacy & security
Emails you send us are treated confidentially. We store your message only as long as necessary to address your inquiry and improve our service. We never sell your personal information or use it for marketing. For more details, see our Privacy Policy.
Press & partnerships
If you’re a journalist, blogger, or travel brand interested in working with us, please describe your project and timeline in your message. We’re happy to share aggregated data (e.g., trends in bag sizing) or provide commentary on carry‑on policies. For co‑branded content or sponsorships, note that we maintain editorial independence and disclose all partnerships.